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Shipping and Returns

Shipping Options

  • USPS Parcel Service *
  • UPS 2 Day **
  • Next Day**

* USPS Parcel Service may take 5-10 days
** Depending on your location, your order may by shipped air or ground. 2 day and next day shipments are delivered on business days only (Monday-Friday).

For returns, please call 1-800-783-2286 or contact Customer Service to obtain a return authorization number. Please include the return authorization number on the outside of the box when you return your shipment and send your return to:

Enzymatic Therapy, Inc.
1401 Ontario St.
Green Bay, WI 54311

  • We only accept returns for sealed, unopened products.
  • Returns must be made within 60 days of invoice date and be accompanied by a copy of the invoice.
  • Expired product will not be accepted.
  • Orders placed by 2:00pm CT will be processed same day.
  • Shipping estimates are based on business days (Monday-Friday). It does not guarantee a delivery date or time frame for any order.

Please call Customer Service with any other questions.