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Shipping and Returns

Shipping Options

  • UPS Ground
  • Next Day

Orders will ship the same business day if received by noon (local time, or by 9 a.m. Hawaii) on all updated and current accounts. Orders received after noon will ship the following business day. Carrier service may not include weekend or holiday delivery.

Please contact Customer Service (1-800-783-2286) for clarification on shipping.


For returns, please contact Customer Service (1-800-783-2286) to obtain a return authorization number. Please include the return authorization number on the outside of the box when you return your shipment and send your return to:


Schwabe North America
1401 Ontario St.
Green Bay, WI 54311

  • We only accept returns for sealed, unopened products.
  • Returns must be made within 60 days of invoice date and be accompanied by a copy of the invoice.
  • Expired product will not be accepted.