Shipping and Returns

Shipping Options

Orders will ship the same business day if received by noon (local time, or by 9 a.m. Hawaii) on all updated and current accounts. Orders received after noon will ship the following business day. Carrier service may not include weekend or holiday delivery.

Please contact Customer Service (1-800-783-2286) for clarification on shipping. 


For returns, please contact Customer Service (1-800-783-2286) to obtain a return authorization number. Please include the return authorization number on the outside of the box when you return your shipment and send your return to:

Schwabe North America
1401 Ontario St.
Green Bay, WI 54311

Retailers - For questions regarding shipping & returns please contact us at 1-800-558-7372.